Contact

Talk with the IsItUp team

Have a question about a monitor, an incident, an integration, or an account? Use the application support path so your request reaches the right context.

01

Account and monitoring support

Sign in to the IsItUp application and use the support route associated with your workspace. Include the monitor name, approximate timestamp, and observed behavior when reporting an incident.

02

Technical questions

Tell us whether you are using HTTP, HTTPS, DNS, ping, or TCP monitoring and which response or alert behavior you are trying to configure.

03

Privacy requests

Use the subject line “Privacy request” for access, deletion, consent, or marketing-preference questions. Do not include credentials or private infrastructure addresses.

04

Before you write

A one-time checker result is point-in-time evidence. For history, incident records, reports, and alert configuration, refer to the authenticated dashboard.